1 / Why should you choose Embelco to store your goods?
First, because our prices are quite affordable for superb storage spaces and maximum safety.
Second, because we do not offer empty square meters. We offer personalized service, with qualified personnel at your service to help you pack, store your belongings inside your unit, or to remove them.
We can also take care of removals and deliveries to/from your address.
2 / What are the different sizes of storage available?
The size of our storage spaces varies from 1 to 30 square meters with an average height of 2.5 meters. Use our volume calculator
to determine the space you require. You always have the opportunity to come measure your unit at the storage center to see if it the size you need.
3 / What are the security measures of the building?
The building is at the forefront of security technology. Our center is equipped with surveillance cameras installed at strategic locations. In addition, it features an alarm and fire detectors connected to a control panel. The building is enclosed by a heavy door and does not have any windows
Access is controlled by computer. Access to your storage space is exclusively reserved; it is locked with a single padlock and only you hold the key. During access times, you can access your unit with a personal access code.
4 / I do not have a van, can you take care of the removal and delivery?
Yes, no problem. We have a team of drivers experienced in the transport and handling of fragile objects. We can transport your goods from your home to your storage unit and vice versa.
Feel free to contact us regarding our promotions. We often offer this service for free!!
5 / I need to pack and store my valuables. Can you provide the packing service?
We have 60 years of experience in this field and we have various professional packing materials at our disposal. So yes, we can do this for you
6 / What is the minimum rental period?
There is no minimum rental period. You can rent a storage room for the time you want. Of course the prices are more favorable when it comes to long-term storage (ie, at least 3 months).
7 / Is it required to sign a lease?
A contract is signed ensuring that a unit is available for you. Our leases are monthly contracts; no long-term commitment is required.
8 / Can I terminate a tenancy without notice?
No, but only a two-week notice is required. Notification of cancellation must be received in writing (by fax, mail or e-mail).
9 / When can I access my storage space?
Upon signing the contract, we can help you select a schedule that will work best for you. Generally, access is free from 8:00 a.m. to 8:00 p.m. We also have a way for you to access your storage space 24/7.
10 / Is there a way for me to access my storage space outside of the fixed hours?
Yes, it is possible for an Embelco staff member to open the door remotely for you. We can also program the system to authorize access at a specific time.
11 / Can I allow access to my storage space to others (such as a spouse, friend, children)?
When you rent a storage space with Embelco, you have the ability to grant access to whomever you choose or you may opt for access that is exclusively reserved for you. Note that you will be given two keys to the door of your unit if you wish to grant access to another person. You can also open the door of the building for another person remotely via your cell phone.
12 / Can I move to another unit if I need more or less space?
You can move to another storage space whenever your needs change at no additional transfer costs
13 / What if I lose the key to my lock?
We will replace the lock for a replacement fee of €10.
14 / Should I take out insurance to cover my property stored with Embelco?
You are responsible for the goods stored in Embelco. You can ask your insurer for a contract extension on the goods that you will store with us. It is also possible to take out additional insurance for your goods as long as we can have a list of the stored goods with their individual values. The amount of insurance you need can be determined by the nature of the goods and their value.
15 / Are there any carts available on site?
Yes. Forklifts and pallet trucks are available at all of our centers at no additional cost.
16 / Is the rental of storage space done in person or by phone?
You are welcome to make a visit to our center prior to rental. You can also call us at 02.725.09.69 to ask questions or to make a reservation by phone.
During your first use, we will accompany you to explain the operation of our facilities.
17 / How can I cancel a lease?
You must send us a notice two weeks prior to your departure. Notification of cancellation must be in writing and must be delivered either by mail, email, fax or in person. Please note that your name, the number of your storage space and the date of notification of contract termination must be stated in your notice.
18 / How do I pay the rent for my storage space?
You can make a cash payment or bank transfer.
19 / I do not rent storage space in Embelco. Can I still order equipment and packaging supplies?
Yes. Embelco sells moving supplies and equipment of superior quality: moving boxes, storage boxes, adhesive tapes, protective covers, moving covers, etc. You do not need to rent a storage space with Embelco to purchase materials.